KYC Policy
Last updated: 2026-10-02
When checks happen
Reefspins may request identity documents before higher limits or withdrawals. Checks can also run after unusual activity or when payment ownership needs confirmation for players in Australia.
Documents
Typical checks cover identity, address and payment ownership. Clear photos or scans of valid documents speed the review. Requirements can vary by case; follow the instructions shown in your account message or email.
Outcome
Incomplete or mismatched documents can delay payouts until verification is finished. Successful checks unlock normal cashier limits for that account. Failed or expired documents may need a fresh submission.
Contact
If a request looks unclear, write to [email protected] from your registered email and quote any reference number included in the verification notice.